Summary
Many people worldwide use Spotify which is a popular music streaming service. If you are running through the issue of Spotify crashing frequently, there are a few things you need to check to fix it.
See if there is an updated version available and whether or not there is adequate storage space. You can submit a bug report to Spotify if you still face issues.
With Spotify, you can listen to your favorite songs from your favorite artists and bands anytime, anywhere. There are often bugs, unfortunately. As a result, you’ll inevitably run into issues with the app at some point, and their customer service isn’t exactly top-notch.
I talked about fixing the frequent Snapchat bugs recently, and hope that this guide also will help you fix Spotify’s frequent crashing or unexpected closure.
About Spotify
Slacker was the initial name for what is now known as Spotify. The creators of the music streaming service, Daniel Ek and Martin Lorentzon, were seeking a name that would represent the company’s emphasis on personalization and user-friendliness while developing the platform.
The team brainstormed potential names, including “Groove Music” and “Jukebox,” but finally settled on “Spotify” due to its simplicity, catchiness, and relevance to the company’s purpose.
About Spotify Crashing
Several things could be causing your Spotify app to crash while streaming, including a recent buggy update or a change in the location where your account is stored. It would be best if you ruled out the possibility that the issue lies with your device before attempting any Spotify repairs.
If your device crashes without reason, consider resetting it to factory settings before installing the program. The most prevalent causes of Spotify crashing or unexpectedly shutting down are.
- Your gadget is currently in power-saving mode, or a data-cleaning application is active.
- The app isn’t available for your platform at this time. It may be due to your device’s outdated OS or processor or because you have recently upgraded the Spotify app.
- The application cannot function because of security software, a firewall, or a virtual private network.
- You’re almost out of storage space, and your device’s memory is low.
- It’s either a problem with corrupted app files or another app or software interference.
- Your Wifi connection or hotspot is causing problems.
Ways to Prevent Spotify from Crashing
Learn more about Spotify and find out how your app has been crashing recently, so let’s look at possible causes and solutions.
Stop the Program and Restart It
If the Spotify program freezes or stops functioning, you can terminate it manually. Here is a detailed explanation of the procedure.
Signing out of the Spotify mobile app on your device:
- Launch Spotify on your mobile device, including Android and iOS.
- To access the app’s settings, tap the cogwheel-shaped symbol that you may find in the app’s upper-right corner.
- You may log out of your account by going to the bottom of the page and scrolling until you see the option.
You should log out of the program, shut it, and reopen it later. Now is the time when you must log in. We’ll be doing the same thing, just this time on a computer.
Here’s how to sign out of the desktop app:
- Go to the top right corner of the page and click on your name.
- Sign out of your desktop Spotify account.
- Choose the option that says “Log out.”
To re-enter your account after logging out, click the arrow with the drop-down menu in the screen’s upper-right corner.
Sign Out and Sign Back In
Spotify recommends you test out their two-step login process. A simple login/out cycle can often resolve issues like temporary app crashes. Please use the following guidelines.
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Delete All History and Cache
Deleting your cached data can free up some disk space used by unnecessary files. Freeing up space on your device can improve its performance, and it may even prevent Spotify from crashing in the future.
Make a Change to Your Current Internet Provider or Device
It may be possible to get back online by switching to a faster internet connection or device. Using multiple wifi networks at once can cause Spotify to break frequently, especially if you have offline music loaded.
Alternatively, you might connect to a friend’s network or a different public hotspot. Make sure your specific gadget doesn’t cause a problem.
Remove Some Unnecessary Files
App crashes and freezes could be a sign that your smartphone doesn’t have adequate storage space. Insufficient space on your device’s memory can prevent an app from functioning properly.
Sometimes clearing potentially tainted data by erasing it from the device will restore proper app operation. Erase any temporary files and applications that aren’t necessary, and check to see that your mobile device has at least one gigabyte of free space before installing Spotify.
Look for New Versions
You may resolve the most common problems with apps, and you can add new features as they become available, thanks to regular updates. Spotify often releases updates, so if you’re using an older version, you could skip out on important fixes and enhancements.
You should update the program’s most recent version if you’re experiencing problems with Spotify crashing on your smartphone. If you have an update, you can get it by clicking the update button and then reopening the program. If updating isn’t an option, you’re already using the app’s most recent version. Under your user icon on the desktop, you should see the Update window.
Disconnect All Synced Devices
Overloading your Spotify account could cause the app to stop responding or even crash. You might have unknowingly left your account active on another person’s device, or they might be using it themselves.
If you’re having trouble with your Spotify account, try logging out of all your devices. If the issue is related to your Spotify account, logging out of all your devices will force synchronization with Spotify’s servers. To log out of all of your Spotify accounts, follow these steps:
- Launch a web browser, then login into your Spotify account. Check out account> Profile.
- Click the tab labeled Account Overview, then scroll down until you find the option labeled Sign Out Everywhere. When you do this, your account on Spotify will be disabled across all your devices.
Disable All Antivirus, Ad Blocking, and VPN Programs
It’s also possible that the Spotify app won’t launch properly on your device because of the security or privacy settings you’ve implemented. Make sure you’re using the same wifi connection, your router has UPnP turned on, and the software in question supports this.
Windows users should enable network discovery in their system’s configuration. Make that Spotify has been given the appropriate permissions and is a firewall exception in your system by checking the system settings.
Inactivate Power Save Mode
When you put your device into low power mode, it will stop downloading new music or updating apps in the background. So, if you’re having trouble with Spotify on your mobile device, you might want to try turning on the power saving or battery optimizer settings. Disable the Spotify low power option if you’re having trouble with battery life.
Disable Acceleration Hardware
When hardware acceleration is enabled in Spotify, you will use the computer’s central processing unit, motherboard, or media player to decode and play the audio stream. Turning off hardware acceleration may result in a less smooth streaming experience. If you’re experiencing Spotify app crashes on a desktop computer, try disabling any unnecessary hardware.
Start Spotify in Compatibility Mode
If you’re using Windows and the Spotify client, you can make it act like it’s operating in an older version of Windows by switching to compatibility mode. When upgrading to a new operating system, you may encounter compatibility issues with some of your programs.
Frequently Asked Questions
Is There an Issue With Spotify at the Moment?
Currently, Spotify is having some technical issues, but the company is attempting to fix the problem as soon as possible.
How Can I Notify Spotify About an Error?
You may report a Spotify problem in a few different ways. You may reach Spotify using the website’s contact form or by emailing support@spotify.com.
How Can I Prevent Spotify from Crashing While My Phone’s Screen is Locked?
Turn off any power-saving features or data-erasing programs on your device, then double-check your internet connection. Hopefully, this will keep the Spotify app from crashing on your mobile device.
Conclusion
Even though it is used by millions of people every month, Spotify routinely and unexpectedly goes down. As a result, you may be debating whether or not to continue using Spotify.
However, you may minimize future app failures by regularly maintaining your app and device. You can always reach and contact customer support to help you with your issue.
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If there are any thoughts or insights, please don’t hesitate to share them in the comments section below. If you could make this information available to others, it would be of great use to them in finding solutions to fix their crashing Spotify.
