When you become a business owner, there are mounds of risks that can negatively impact your business but reputational damage is a risk that\u2019s pretty high up on that list. There are incidents that happen which can do significant damage to your business, and oftentimes, it can cost you a great deal financially.<\/p>\n\n\n\n
As a business owner, it must pose questions if reputational damage is something that\u2019s too often ignored by businesses and is financial gain the overall goal of customers when businesses fail to acknowledge their mistakes?<\/p>\n\n\n\n
Reputational damage can be caused by a number of different things but according to thebci.org<\/a>, the key driver of success in a business surviving reputational damage is how that business responds to the situation. How a business responds determines how the public will be willing to forgive that brand for their wrong-doing.<\/p>\n\n\n\n