One of Google’s online safety precautions consists of a system that protects you from unsecured sites. Whenever you encounter such sites, the system jumps in in your defense.
Though it registers as an error, the ‘Your Connection Is Not Private’ alert serves as a warning. When the system thinks you’re about to make a mistake and open a suspicious site, it puts a hold on the connection until you clear it.
Most of the time, this is a defense to have. However, on some occasions, the system will intercept trusted sources. When this happens, it’s helpful to understand how to settle this problem yourself.
In today’s guide, I will show you how to fix this problem. This solution works as of October 2024.
Before we dive in, here’s a video to help you understand this system error:
What The Error Means
Now, let’s break down what exactly it means. Before you connect to a site, the browser has to run a security check to verify the site’s digital certificates (SSL certificates). This ensures that the site’s privacy standards are updated, and thus, you’re safe online.
If you don’t have an antivirus or encryption installed, then your device is a gold mine for hackers. So, if your browser encounters an oddity in the certificates, it’ll block access to the site. And so the warning “Your connection is not private” will pop up.
The certificates are also called identity certificates or in some cases, public key infrastructure. These authenticate the website’s identity and ensure all transactions are kept confidential.
Identify certificates safe-keep your passwords personal data as well as banking and payment data.
The risk
Google gives you the option to ignore its warning and manually connect to the site. But if you did, what would happen?
A bad certificate means your information won’t be protected from encryption. Where login credentials or banking details are shared, this becomes a big problem.
Your data could be stolen if you proceed without caution, and here’s Forbes‘ take on that.
What is SSL Anyway?
Secure Sockets Layer (SSL) Certificates serve websites over trusted HTTPS connections. This is a security roadblock used in authorizing safe connections and data protection.
SSL server connection errors occur when your browser cannot find a safe way to open the page you’ve requested.
These errors could arise due to several reasons:
- An expired or missing certificate
- Outdated browser needing an update.
- The settings for time and date on your antivirus are wrong
- Your server has a problem (you’ll have to await for the correction to be made by the owner)
What the Error Appears Like On Different Browsers?
Upon receiving the error notification, you will be taken to another page. Variations like warning signs (locked padlocks), codes, and simple notifications are used by different browsers to alert users.
Variations based on several factors exist. These include the web browser type, the operating system, and even the configuration of the certificate on the servers. And while some of these errors sometimes mean slightly different things, a lot of times, the troubleshooting steps are the same.
1) Google Chrome
In Google Chrome, after you get the error notification, you’ll be taken to a privacy error page. After that, it will display a big red exclamation point with the message “Your connection is not private.”
You’ll be cautioned that attackers may be attempting to hack into and copy your passwords, texts, or cards information from domain.com. The notice then affords you the option to return to the previous page, proceed to advanced settings, or ignore and pursue connecting to the website.
This is also accompanied by the error code message which helps to try and pinpoint the exact issue. Below are just a couple of the more common error codes you might see in Google Chrome:
ERR_CERT_SYMANTEC_LEGACY
NET::ERR_CERT_AUTHORITY_INVALID
NET::ERR_CERT_COMMON_NAME_INVALID (this occurs when the certificate does not match the domain)
NET::ERR_CERT_WEAK_SIGNATURE_ALGORITHM
NTE::ERR_CERTIFICATE_TRANSPARENCY_REQUIRED
NET::ERR_CERT_DATE_INVALID
SSL certificate error
ERR_SSL_VERSION_OR_CIPHER_MISMATCH
2) Mozilla Firefox
The message from Mozilla Firefox is almost the same except where they interchange “private,” with “Your connection is not secure” and it informs you that the owner has misconfigured their website. You’ll then be given the option to return or proceed to advanced settings.
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General codes you may encounter on Firefox:
SEC_ERROR_EXPIRED_CERTIFICATE
SEC_ERROR_EXPIRED_ISSUER_CERTIFICATE
SEC_ERROR_UNKNOWN_ISSUER.
SEC_ERROR_OCSP_INVALID_SIGNING_CERT
MOZILLA_PKIX_ERROR_MITM_DETECTED
MOZILLA_PKIX_ERROR_ADDITIONAL_POLICY_CONSTRAINT_FAILED
SSL_ERROR_BAD_CERT_DOMAIN
ERROR_SELF_SIGNED_CERT
3) Safari Browser
With Safari, the message you’ll get will simply read “This Connection is Not Private.”
This website might be impersonating “domain.com” to capture your private or online payment information. You should go back to the previous page.
4) MS Edge Browser
In Microsoft Edge, you will also see the error as “Your connection isn’t private.”
Attackers might be trying to steal your information from domain.com (for example, passwords, messages, or credit cards).
These are also accompanied by an error code message. Below are just a couple of the most common error codes:
NET::ERR_CERT_COMMON_NAME_INVALID (this occurs when the certificate does not match the domain)
Error Code: 0
DLG_FLAGS_INVALID_CA
DLG_FLAGS_SEC_CERT_CN_INVALID
How to Browse Safely
With the understanding you now have, we’ll now discuss the nature of the problem and how you can fix it.
1. Refresh the Page
Sometimes the simplest trick is your best option.
Fixing general malfunctions like search engine timeouts, internet network, and clerical errors can swiftly help you settle any issues.
2. Go In Incognito
Your next option is to try connecting to the website in incognito mode. If there are security problems, then browsing in incognito will be great since you won’t have to save your search record or cache.
Entrepreneur.com touches on this safer method.
However, if the site still registers the error, then you should consider clearing your cache.
To access the incognito mode in the Chrome browser, click on the three vertical dots at the top of your screen. Expand the drop-down menu and click on “New incognito window” or alternatively, simultaneously press ctrl+shift+N.
3. Double-Check the Time & Date
Ensure that your date and time settings are correct. Whenever they’re mismatched with the browser, you’ll likely get an SSL connection error.
Mac Navigation
- Move your cursor to the Apple menu found in the top left corner on the screen.
- Select System Preferences.
- Then choose Date & Time.
- Check that the time and date are correct.
Windows Navigation
- On the taskbar, right-click the icon for date and time .
- Select Adjust date/time.
- Make sure that the time and date are accurate.
4. Erase The Cookies and Search Engine Cache On Your Device
While browsing, your device saves cookies that accumulate information and occupy a large capacity on your hard drive. As your device attempts to process that data, it is greatly slowed down.
So go over to your settings and erase your search engine cache and cookies. Deleting all that data helps boost your connection speed.
5. Public vs. Private Wifi
Public wifi isn’t secure; as a result, this may trigger a security warning. Most free cafe or airport wifi have weak configurations and so don’t run HTTPS.
Whenever you don’t trust how secure your WiFi connection is, seek another network or else use the WiFi back in your home – one you know you can trust.
Virtual Private Networks (VPNs) are your best shot at protecting your information as you use public wifi.
VPNs assist you in hiding your traffic and cover your identity as it swaps encrypted information with a faraway server.
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6. Take a Look at Your Antivirus or Firewall
If an Antivirus is installed on your MacBook or Windows gadget, the reason behind you getting the error warning may be due to the firewall or antivirus overriding your network. To trial this problem, briefly disconnect the SSL scanning tool.
7. Proceed Manually With Care
If you still see a “Your connection is not private” text, but you need to access the site regardless, then do so carefully.
Your server will display this message and caution you against proceeding for a good reason.
Opting to proceed puts your data and payment data at risk of being intercepted and stolen. In all honesty, very few reasons justify taking this risk.
Wrapping up!
With these steps, you should be able to correct or sidestep the “Your connection is not private” error warning. Always keep in mind, though, that the server sends you this message as an attempt to keep your browsing safe.
If you decide to bypass it to access the page you want, bear in mind that you may be risking having your privacy compromised. You could also avail software that you can use to protect your online digital presence. The information you share online has tremendous value, so be vigilant as you browse to make sure that your data doesn’t wind up in corrupt hands.
Leave a comment below if you have suggestions on other connectivity issues we could help you with.
If this article helped you with connectivity issues you’ve been having, you’ll be glad to know that we have more to help you handle browsing queries:
Hi Alejandro Rioja! Perfect guide so far!
Thank you very much for the detailed analysis and step-by-step instructions for fixing the error of your connection is not private with a small and nice video.