Summary
The digital era has revolutionized storytelling. Through Snapchat, people can share updates about their life easily with friends, and people love it.
But just like any other social media platform, there are certain rules and community guidelines that you must follow in using Snapchat. Failure to stick to it can result in your account being permanently or temporarily locked or suspended.
If your account gets locked, you might want to trace your activities and remember if you have done something against their rules. Visit Snapchat’s unlock page or contact their customer support team. But if you’re lucky enough, you can just reinstall the app.
Snapchat’s growing popularity on the internet, especially among teens, has been evident through the years. The app’s users check their accounts 30 times daily.
With this, It is safe to say that it has been one of today’s most-loved social media platforms. The application aims to allow users to share their life, empower them and express themselves.
With its video sharing and messaging features, Snapchat serves as the 21st-century diary of individuals, and some make money out of it too! That’s why If you’ve ever been locked out of your Snapchat account, I know how frustrating it can be.
But don’t worry. I’ll make searching for ways online easier for you, and you’ll be snapping away in no time!
Let me walk you through three methods for unlocking your Snapchat account. Here are a few easy steps to regain your access and get back to sending snaps.
Why Your Account Was Locked
Before everything else, you must first find out why your account may have been locked.
If you are confused about why Snapchat took away access to your account, try recalling some of the activities you’ve done back when you could still open it.
You Went Against Community Guidelines
Community guidelines ensure a safe social media platform environment that protects users’ rights and security. It is a set of rules that create a behavioral standard that individuals must agree to follow before creating an account on any social media application.
Violating these rules can result in consequences like suspension or your account being deleted or locked. On Snapchat, some of the guidelines include limiting the following:
- Illegal Content
- Hate Speech and Terrorism
- Threats, Harm, and Violence
- Sexual Content and Harassment
- Bullying, Impersonation, and Fake News
If you committed an infraction on any of these rules, then it may be why your account was locked.
Snapchat Detected Suspicious Activities
Another reason why Snapchat took away your access is maybe they detected some suspicious activities in your account. Some examples of these acts include spamming, manipulating content, or sending several friend requests to different users in a short period.
Remember to be mindful of your actions on this platform to avoid complications in your account. Practicing discipline and moderation in using the application would be best. Doing so is like hitting two birds with one stone.
Not only do you save yourself from the hassles. But you also contribute to maintaining order in the social media community.
Did You Log In A Banned Device?
If yes, it may cause your account to be locked. Snapchat has the right to remove your access if you have logged your account on a banned device. They do this in serious cases if a user violates Snapchat’s community guidelines or terms of service.
Note that those whose accounts are terminated are not allowed to create new ones. So try your best to remember if there’s any possibility that you have logged in to a prohibited device.
Using Plugins Or Third-Party Apps
Are you using third-party apps or plugins to access Snapchat and its services? If so, you better uninstall them already.
Third-party apps are software applications created by other parties outside a device’s operating system or manufacturer. Meanwhile, plugins are additional software installed on a program that may enhance its performance and capabilities.
These applications and other abusive behaviors that Snapchat can detect could permanently lock your account.
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Locked Account Categories
While Snapchat may be able to lock your account, they do so depending on the situation and the violation. There are three categories of a locked account, and they are as follows:
- Permanently Locked. If your account falls into this category, unfortunately, the Snapchat support team can’t unlock it for you. You’ll know that your account is permanently locked when you attempt to log in and receive a notification saying the team will not be able to unlock it for you. If this happens, it’s time to create a new one.
- Temporarily Locked. You’ll likely know that your account has been temporarily locked when you receive a message saying you must wait 24 hours before trying to sign in again. Be cautious about any step you’ll take to avoid adding more damage to the situation or, worse, getting your account permanently locked.
- Your Account Was Compromised. Snapchat ensures the safety of its user. That is why when they suspect an account’s security has been interrupted, they lock it to protect the user.
Unlocking Your Account In Three Ways
I understand how it can be dispiriting to face the possibility of not just being able to share life updates. But also being unable to look back on your archived snaps.
After all, Snapchat is like your digital memoir, where you can relive any significant moment of your life. But if it all goes down to you, prohibited to sending snaps, don’t fret.
Here are three easy tips and tricks to unlock your Snapchat account.
1. Reinstall The Application From Your Phone
Deleting and reinstalling the Snapchat application if you have been notified that your account is locked is more like a standard operating procedure. It can be the first thing you must consider doing.
If you do this, you could also delete any data that may be causing your account to be locked. But remember that it can only work in limited circumstances.
Reinstalling the application may not work if Snapchat suspends your account due to suspicions that you have violated their terms and community guidelines. So if you think you have breached their rules, you might need to consider taking different steps for your account.
2. Use Snapchat’s Unlock Site
Yes, Snapchat allows its users to unlock their accounts through their website, https://accounts.snapchat.com/accounts/unlock. Remember that this option only works for those who are temporarily banned from opening their accounts.
Once you are on the website, you must enter your email address and password. Don’t forget to tick “I am not a robot” to verify your identity.
After that, you can now press the log-in button and click on the “Unlock” option to get your account back. You’ll receive a notification if you are already allowed to open it, given that your banning time has sufficiently passed.
If you have committed major offenses, you might have to wait until 24 hours.
3. Reach Out to the Snapchat Support Team
The last thing that you might resort to is contacting the Snapchat support team. It’s easy communicating with them through this link: https://support.snapchat.com/en-US/i-need-help.
By clicking the link, you will be asked about your concern, and you just have to tap or click the “I can’t access my account” choice. Another set of options will appear on your screen, asking you to tell more about your Snapchat situation.
Choose whether “I think my account was hacked” or “My account was locked,” depending on your account situation. After that, a question will be displayed again, asking if you need help with something else.
Press “yes” so Snapchat can direct you to a form you must fill with your username, phone number, and email. It would also be best to type in a message explaining and detailing your situation more.
After accomplishing all of these steps, tap or click the send button and wait for Snapchat’s response.
Prevent This Incident From Happening
Have you tried the steps mentioned earlier? If it worked for you, then congratulations! But you are now responsible for preventing your account from being locked again.
Use A Strong Password
Start using a strong password for your Snapchat account to avoid potential hackers. A good one is about 12 characters long, with uppercase and lowercase letters, special characters, and numbers.
Generally, a password may also be harder to crack if each character is unique. You must also remember that the longer it is, the better.
Also, it would be best not to set a password related to your personal information. Try not to repeat passwords on your other accounts as well.
Follow Snapchat Rules And Regulations
Another tip, which may be the most basic, is to strictly abide by Snapchat’s terms, rules, and community guidelines.
Once you have entered the platform, you must practice social media etiquette and be a kinder person online. You are responsible for your actions, so remember that resorting to negative behaviors has consequences.
In fact, you may be held liable by Snapchat by restricting your account.
Ensure That Your Phone Number And Email Address Are Verified
Keep your phone number and email address updated and verified. In this way, Snapchat can identify you and give you the necessary protection they have for their users.
Additionally, Snapchat may view you as a genuine and trustworthy individual on the platform.
Final Thoughts
Reading notifications that your account was locked may be bothersome, especially if Snapchat has been your go-to online life journal.
But the application has made it easier for you through their site and support team. You won’t have so much to worry about, except if you have committed serious violations that will disallow you to create a new one.
Remember to adhere to their community standards and protect your identity to prevent your account from being locked.
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